We've added new Support Center resources to help you navigate the Accounts and Reports modules in Beacon Rebate Model, review rebate activity, and better understand your claims data.

These resources explain how to monitor rebate balances, explore relationships between claims, packages, and rebates, and review previously submitted pharmacy and medical claims.

The Accounts module provides visibility into your rebate balances and associated activity. Learn how to navigate account details, review claims, packages, and rebates, and understand how these records relate to one another throughout the reconciliation process.

The Pharmacy and Medical Reports modules provide detailed views of previously submitted claims. Learn how to filter and export claims data, review validation results and rebate activity, and access individual claim details to investigate specific records.

Visit the Beacon Support calendar to sign up for upcoming events. These sessions will focus largely on platform functionality, new features, and training.

If you have questions or need additional help, our team is here for you — please feel free to reach out using any of the contact options below:

Chat: Available via in-app messenger
​Email: [email protected]
​Phone: (878) 788-8907